A year ago, Air India’s turnaround seemed to be gathering steam despite delays. Then the tragic Ahmedabad crash derailed momentum. Now Air India’s leadership is attempting a fresh start. From its new training academy in Gurugram, CEO Campbell Wilson is spearheading a revived push involving the induction of 26 new aircraft next year — including six wide-bodied planes — along with upgraded lounges and enhanced service ambition.
The airline aims to restore trust by combining modern hardware with improved customer experience. New planes are expected next year; refurbished interiors and lounge upgrades are underway to rebuild brand confidence.
Still, challenges remain. The recent crash and earlier supplier delays — blamed for slowing down earlier revival plans — have left Air India under scrutiny. Whether the new generation of aircraft and a refreshed service model will sustain long term remains uncertain.
For travelers and aviation watchers this comeback phase is critical. If Air India succeeds with its fleet expansion and service improvements, it could redeem its legacy. If not, the airline faces the risk of reputational damage at a time when public confidence matters most.
